Ariens Path-Pro 136E User Manual download pdf (Page 77)

Warranty Information

The Watlow Series 920 is warranted to be free of defects in material and

workmanship for 36 months after delivery to the first purchaser for use, provid-

ing that the units have not been misapplied.

Since Watlow has no control over their use, and sometimes misuse, we cannot

guarantee against failure. Watlow’s obligations hereunder, at Watlow’s option,

are limited to replacement; repair or refund of purchase price, any parts which

upon examination prove to be defective within the warranty period specified.

This warranty does not apply to damage

resulting

from transportation,

altera-

tion, misuse or abuse.

Returning Merchandise

The following procedure applies for any products returned to the factory:

You must call Watlow Customer Service,

507/454-5300,

for a Return

Material Authorization (RMA) number before returning any item for repair.

We need this information:

l Ship to address

Bill

to address

l Contact name

l Phone number

l Ship via

l Your P.0.

number

Symptoms and/or special instructions

Name and phone number of person returning the material.

We will not accept a return without an

RMA

number. The

RMA

number

must appear on the outside of the carton and on all paperwork. Cartons

without

RMA

numbers will be returned. Ship on a freight prepaid basis.

You need prior approval and an RMA number from the Customer

Service

Department when you are returning an unused product for credit. Also,

we must apply a 20 percent restocking charge for all returned stock

controls and accessories.

After we receive your return, we will enter a repair order, replacement

order, or issue credit for material.

In cases of manufacturing defect, we will return it to you with a letter of

explanation.

Repair costs will not exceed 50 percent of the original cost.

Shipping Claims

When you receive your Watlow control, examine the package for any signs of

external damage it may have sustained

enroute.

If there is apparent damage

either outside the box or to its contents, make a daim with the shipper immedi-

ately. Save the original shipping carton and the packing material.

Appendix

WATLOW Series 920 User’s Manual

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Ariens Path-Pro 136E User Manual Page 77

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